Mobile Link: Mobile Medical Alert System with GPS for Bay Area Seniors
Protection that goes where you go. GPS tracking, two-way voice, and 24/7 monitoring. Starting at $34.95/mo.
24/7 Protection at Home and On the Go
The Mobile Link is a portable, all-in-one mobile medical alert system with GPS designed for Bay Area seniors who want protection beyond their front door. Whether you are walking through Golden Gate Park, shopping in downtown Walnut Creek, or visiting family across the Bay Area, help is one button press away. The built-in GPS locator allows our monitoring center to find you quickly, even if you cannot describe your location.
Unlike at-home systems that only work within range of a base station, this mobile medical alert system with GPS travels with you everywhere in the United States. It is small enough to wear around your neck or carry in a pocket or pouch. A local Vital Link technician will deliver it to your home, set it up, and walk you through every feature in person.
How the Mobile Link Works
- Press the help button on the device from anywhere in the United States.
- Speak directly with a trained emergency operator through the device’s built-in two-way speaker.
- Help is dispatched to your GPS location based on your personalized Emergency Care Plan, including calls to family, neighbors, or emergency services.
If you cannot respond after pressing the button, our operators use GPS to locate you and follow your care plan automatically.
System Specifications
| Connection Type | Cellular with GPS (no landline or internet needed) |
| Range | Unlimited, anywhere in the United States |
| Battery Life | Up to 45 days on a single charge |
| Two-Way Voice | Yes, built into the device |
| GPS Location Tracking | Yes, real-time GPS for emergency locating |
| Water Resistance | Shower-ready (water resistant, not submersible) |
| Low Battery Alerts | Yes, sent to monitoring center automatically |
| LTE Connectivity | Yes |
| Monitoring | 24/7/365, U.S.-based monitoring center |
What Is Included
- Mobile Link GPS device with built-in two-way speaker
- Neck lanyard
- Charging cradle
- Free lockbox for emergency responder access to your home
- Vial of Life medical information form
- Professional in-home setup and training by a local Bay Area technician
Optional Add-Ons
- Carrying pouch: A discreet way to carry the device on your belt or waistband instead of wearing it around your neck.
Looking for automatic fall detection with your mobile device? See our Mobile Link + Fall Detection bundle, which includes a fall-sensing wearable paired with the Mobile Link.
Affordable Mobile Alert Pricing with No Surprises
| Monthly | $39.95/mo |
| Quarterly | $110.85 ($36.95/mo) |
| Annually | $419.40 ($34.95/mo) |
No long-term contracts. Cancel anytime. Your rate is locked in for life and will never increase. Veteran and Meals on Wheels recipient discounts available. Refer a friend and receive a free month of service.
At Home and On the Go: One Device Does Both
Most mobile medical alert systems with GPS only protect you outside the home. The Mobile Link works everywhere, including inside your house, at the grocery store, on a walk, or while visiting friends. There is no separate base station to worry about. The device itself is the system, so your protection is always with you.
If you prefer a dedicated at-home system with a longer button range, consider our Home Link (landline) or Cellular Home Link (cellular). Many families pair an at-home system with the Mobile Link for complete coverage.
Why Bay Area Families Choose Vital Link
Vital Link has served the Northern California community since 1981. We are a family-owned company based in Oakland, not a national chain shipping boxes from a warehouse. Even though the Mobile Link works anywhere in the United States, every device is set up in person by a local technician who makes sure you are comfortable before leaving.
We work closely with hospitals, discharge planners, and case managers throughout Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, Marin, Napa, Solano, Sonoma, and Santa Cruz counties. If your loved one is transitioning home after a hospital stay, we coordinate directly with their care team to ensure protection is in place before they walk through the door.
All equipment is covered by a lifetime replacement warranty at no extra cost. We also ship replacement charging cradles for free. If something breaks, we fix it.
Is the Mobile Link Right for You?
This mobile medical alert system with GPS is the best fit if you:
- Leave the house regularly for errands, walks, appointments, or social activities
- Want a single device that works both at home and on the go
- Want GPS tracking so emergency responders can find you quickly
- Prefer speaking directly through the device instead of through a separate base station
- Want a professional to set up the device and train you in person
If you need automatic fall detection with GPS protection, see our Mobile Link + Fall Detection bundle. Or compare all Vital Link products to find the right combination.
Get Started in Three Steps
1. Contact Us
Order through our website or via a referral from your healthcare provider, social worker, or discharge planner.
2. Local Setup
We schedule a convenient time for a Bay Area technician to deliver, set up, and demonstrate the device in your home.
3. 24/7 Protection
Your Mobile Link is active, monitored, and backed by a local team that knows the Bay Area.
Protect Your Independence Wherever You Go
Ready to stay protected at home and on the go with a mobile medical alert system with GPS, installed and supported by a local Bay Area team? Call our Oakland office for a free consultation.
Serving Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, Marin, Napa, Solano, Sonoma, and Santa Cruz Counties.
Frequently Asked Questions
Does the Mobile Link work outside the Bay Area?
Yes. The device works anywhere in the United States with cellular coverage. Many clients take it when traveling or visiting family in other states.
How often do I need to charge it?
The battery lasts up to 30 days on a single charge. Simply place the device in the included charging cradle overnight when the battery gets low. The system will send a low-battery alert to our monitoring center automatically.
Can I wear it in the shower?
The Mobile Link is water resistant and shower-ready. It should not be fully submerged in water such as in a bath or pool.
What happens if I press the button but cannot speak?
Our operators use GPS to locate you and follow your Emergency Care Plan automatically. They dispatch help and begin calling your emergency contacts.
Does the Mobile Link have fall detection?
No. The standard Mobile Link does not include fall detection. If you need automatic fall sensing, see our Mobile Link + Fall Detection bundle, which pairs the device with a fall-sensing wearable.
How large is the device?
The Mobile Link is small and lightweight. It can be worn around the neck with the included lanyard or carried in a pocket, purse, or optional carrying pouch.
Do I need a phone line or internet?
No. The Mobile Link uses its own built-in LTE cellular connection. It does not require a landline, internet, or Wi-Fi.
What if the device breaks?
All equipment is covered by a lifetime replacement warranty at no cost to you.
