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Stay safe, independent, and connected — Vital Link’s Bay Area medical alert systems provide fast, 24/7 help at the press of a button. Trusted by California families since 1981.

Starting at $29/month. No contracts. No rate increases. Installed in person or shipped to you, your choice.

Trusted Bay Area Medical Alert Systems Since 1981

Vital Link is a family-owned company proudly living in, and serving the Bay Area.

We are not a nameless, faceless corporation. We are your neighbors.

At-Home

Adult daughter hugging her elderly mother wearing a medical alert pendant

Enjoy your home without worries. From cooking and gardening to reading and watching TV, your favorite activities can be enjoyed in peace.

On-the-Go

Smiling senior man wearing a medical alert device at an outdoor restaurant

Live life on your terms. Take a walk or jog, visit neighbors, or enjoy a trip into town. Feel secure and never be alone with our On-the-Go Systems.

Worried About a Loved One’s Safety in the Bay Area?

Whether you’re worried about aging alone, fall risks, or a medical condition — peace of mind starts with a simple step. Take our quick, free assessment to find out if Vital Link is the right fit for your family.

Get Your Personalized Recommendation

Local. Trusted. Affordable.

The Vital Link Difference — Serving the Bay Area Since 1981

Vital Link is a family-owned company that’s proudly served Bay Area seniors for over 40 years. We provide in-person setup, local support, and real people answering the phone — no phone trees or departments to navigate.

We’ve never raised our rates on existing customers, we don’t lock you into long-term contracts, and there’s no equipment to buy. Every customer can receive a free lockbox with service.

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How Vital Link Works

A medical alert system should be simple, fast, and reliable — especially in a moment of need. Here’s exactly what happens when you press your Vital Link button.

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1. Press Your Button

In the event of a fall or any type of emergency, press your wearable button to call for help.

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2. Get Connected

You’re immediately connected to our dedicated U.S.-based response team, ready to assist you 24/7, 365 days a year.

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3. Help Is On the Way

Based on your needs, we dispatch emergency responders, notify loved ones, and stay on with you until help arrives.

Vital Link Mobile Medical Alert Pendant

1Press your wearable button in the event of an emergency.

Home Link base unit with medical alert button

2Your Vital Link system is activated, connecting you to our 24/7 staff.

Vital Link response center operators ready to assist

3Our caring staff will alert a neighbor, family member, or ambulance, depending on your needs and wishes.

🗺️ Proudly Serving the Bay Area and Beyond

Vital Link has proudly served Bay Area seniors for over 45 years. We are a local, family-owned company offering in-person setup, live support, and trusted protection across all 9 Bay Area counties and nearby regions including Placer and Santa Cruz Counties.

Our experienced technicians visit your home to set up and train you on your medical alert system — When you call our Oakland based office you speak to a live, local, professional, no guesswork.

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