Mission & Vision
As a leader in the Medical Alert Systems industry, Vital Link is dedicated to providing the highest quality products and services for seniors and the disabled. Our purpose is to help our clients live securely while maintaining their independence and peace of mind. The Vital Link team of professionals strives to make sure everyone we do business with is treated with honesty, dignity and respect.
Core Values
What We Stand For
Commitment to You
We are fair, honest, respectful, courteous, compassionate and professional in all our dealings.
Building Community
We very simply do what we say we are going to do.
Integrity
We uphold the highest standards of integrity in all of our actions while contributing to society.
Letter from CEO
It wasn’t long after I started Vital Link Medical Alert Systems back in 1981 that I began to understand how we made a difference in people’s lives and how working with our clients began to affect mine.
Back then, I assembled the equipment, handled the sales, installations, administration and made sure that all our clients were comfortable with using Vital Link.
In the early days I was notified by our monitoring center on every emergency. Many times I would receive multiple calls throughout the night to make sure that everything went as planned. As we grew, I couldn’t do that for everyone, but I wanted to keep that personal touch alive. We are still one of the few medical alert companies that does in home installations and checks up on our clients to see how they’re after they have used our service.
Our Staff
Do I Need a Medical Alert System?
When it comes to your wellbeing, it’s always a good idea to explore your options. Whether you’re concerned about living alone, falling, or have certain health risks or conditions, a little extra safety can make all the difference. Let’s figure out if Vital Link is right for you: