Home Link: Affordable Landline Medical Alert System for the Bay Area
The most affordable medical alert system in our lineup. Less than $1 a day. Starting at $26.95/mo.
Affordable At-Home Protection Using Your Landline
The Home Link is Vital Link’s most affordable medical alert system, designed for Bay Area seniors who still have an active landline telephone. This landline medical alert system connects through your existing phone line with no special wiring, no internet, and no monthly equipment fees. Press your wearable help button from anywhere in or around your home, and you are connected to our 24/7 monitoring center in seconds.
A local Vital Link technician will come to your home in Oakland, San Francisco, San Jose, or anywhere across the Greater Bay Area to install the system, test every component, and make sure you feel confident before leaving. Simple by design. No charging, no touchscreens, no apps.
How the Home Link Works
- Press your help button from anywhere in or around your home (up to 600 to 1,000 feet from the base station).
- Speak directly with a trained emergency operator through the base station’s two-way speaker.
- Help is dispatched based on your personalized Emergency Care Plan, including calls to your family, neighbors, or emergency services.
If you cannot respond after pressing the button, our operators follow your care plan automatically. They will call your home, then dispatch help and begin contacting your emergency contacts.
System Specifications
| Connection Type | Landline telephone (no internet needed) |
| Help Button Range | 600 to 1,000 feet from the base station |
| Backup Battery | Up to 80 hours during power outages |
| Help Button Battery Life | 8 to 10 years (replaced free of charge) |
| Two-Way Voice | Yes, through base station speaker and microphone |
| Waterproof Button | Yes, safe for bath and shower |
| Fall Detection | Available as an add-on (+$10/mo) |
| Phone Line Impact | None. Only uses the line briefly during emergencies and testing (toll-free) |
| Portable | Yes. Take the system with you if you move |
| Monitoring | 24/7/365, U.S.-based monitoring center |
What Is Included
- Base station (connects to your existing landline)
- All necessary cords and connections
- Your choice of wearable help button (necklace or wristband)
- Free lockbox for emergency responder access
- Vial of Life medical information form
- Professional in-home installation and training by a local technician
Optional Add-Ons
- Fall detection button (+$10/mo): Automatically alerts our center if it detects a heavy fall, even if you cannot press the button yourself.
- Wall-mounted button: Place a stationary help button in high-risk areas like the bathroom or hallway.
- Additional wrist or neck buttons: For a second person in the same household (one-time fee of $40). No additional monthly monitoring charge.
Affordable Medical Alert Pricing with No Surprises
| Monthly | $28.95/mo |
| Quarterly | $83.95 ($27.95/mo) |
| Annually | $323.40 ($26.95/mo) |
No long-term contracts. Cancel anytime. Your rate is locked in for life and will never increase. Veteran and Meals on Wheels recipient discounts available. Refer a friend and receive a free month of service. An affordable medical alert system should not come with hidden fees, and ours never will.
Still Have a Landline? It May Be Your Most Affordable Option
If you have a working landline in your home, the Home Link is the most affordable medical alert system in our product lineup. It connects directly through your phone line, so there is no cellular signal to worry about and no additional connectivity costs. The 80-hour backup battery is the longest we offer, keeping you protected through extended power outages.
If you no longer have a landline or plan to cancel yours, our Cellular Home Link provides the same at-home protection using a built-in cellular connection instead.
Why Bay Area Families Choose Vital Link
Vital Link has served the Northern California community since 1981. We are a family-owned company based in Oakland, not a national chain shipping boxes from a warehouse. Every installation is handled by a local technician who stays in your home until you are comfortable and confident with the system.
We work closely with hospitals, discharge planners, and case managers throughout Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, Marin, Napa, Solano, Sonoma, and Santa Cruz counties. If your loved one is transitioning home after a hospital stay, we coordinate directly with their care team to ensure protection is in place before they walk through the door.
All equipment is covered by a lifetime replacement warranty at no extra cost. We also ship replacement batteries for free. If something breaks, we fix it.
Is the Home Link Right for You?
This affordable landline medical alert system is the best fit if you:
- Have an active landline phone in your home
- Spend most of your time at home and want reliable around-the-clock protection
- Want the most affordable medical alert system available with professional installation
- Want a local technician to install and test the system in your home
- Prefer a wearable button you never have to charge (8 to 10 year battery life)
If you also need protection while away from home, consider pairing this system with our Mobile Link GPS device. Or compare all Vital Link products to find the right combination.
Get Started in Three Steps
1. Contact Us
Call us or contact us through our website or via a referral from your healthcare provider, social worker, or discharge planner.
2. Local Installation
We schedule a convenient time for a Bay Area technician to set up and test the system in your home.
3. 24/7 Protection
Your Home Link is active, monitored, and backed by a local team that knows the Bay Area.
Protect Your Independence
Ready to secure your home with an affordable landline medical alert system installed and supported by a local Bay Area team? Call our Oakland office for a free consultation or to schedule an installation.
Serving Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, Marin, Napa, Solano, Sonoma, and Santa Cruz Counties.
Frequently Asked Questions
What happens if I press the button but cannot speak?
Our operators will try to reach you by phone. If they cannot make contact, they immediately dispatch emergency services and begin calling your emergency contacts based on your personalized care plan.
Will the system work during a power outage?
Yes. The Home Link has an 80-hour backup battery. It also sends a low-battery signal to our monitoring center so we can alert you proactively.
Will this affect my phone service?
No. The Home Link has no effect on your regular phone service. It only uses the line briefly to dial during emergencies and testing. These calls are toll-free, so you will not be charged.
Can two people use the same system?
Yes. A second person in the same household can use the system with an additional wearable button (one-time $40 fee). There is no extra monthly monitoring charge.
Is the help button waterproof?
Yes. The wearable button is fully waterproof and should be worn in the bath or shower, where falls are most common.
What if my button breaks or the battery dies?
All equipment is covered by a lifetime replacement warranty. We replace buttons and ship batteries at no cost to you. The button battery typically lasts 8 to 10 years.
How large is the help button?
The pendant is a little bigger than a quarter and weighs about an ounce. It can be worn as a necklace, on the wrist, or clipped to your clothing.
What if I press the button by mistake?
Just tell the operator it was an accident and that you are fine. There is no penalty for accidental presses.
Can I take the system with me if I move?
Yes. The Home Link is portable. If you relocate within our Bay Area service area, we will reinstall it at your new home, If you move out of the area your system will work but you will need to reconnect it at the new location yourself.
