Cellular Home Link: Bay Area Cellular Medical Alert System
24/7 at-home protection without a landline. Installed by a local Bay Area technician. Starting at $32.95/mo.
At-Home Protection Without a Landline
Many Bay Area households have moved away from traditional landline phone service. The Cellular Home Link keeps you protected using a built-in cellular connection instead. No phone line needed. No internet required. Just press your wearable help button, and you are connected to our monitoring center in seconds.
Whether you live in Oakland, San Francisco, San Jose, or anywhere across the Greater Bay Area, a local Vital Link technician will come to your home, install this cellular medical alert system, and walk you through every feature before leaving. You will never be left figuring it out from a box.
How the Cellular Home Link Works
- Press your help button from anywhere in or around your home (up to 600 feet from the base station).
- Speak directly with a trained emergency operator through the base station’s two-way speaker.
- Help is dispatched based on your personalized Emergency Care Plan, including calls to your family, neighbors, or emergency services.
If you cannot respond after pressing the button, our operators follow your care plan automatically. They will call your home, then dispatch help and begin contacting your emergency contacts.
System Specifications
| Connection Type | Built-in cellular (no landline or internet needed) |
| Help Button Range | Up to 1000 feet from the base station |
| Backup Battery | 32+ hours during power outages |
| Help Button Battery Life | 8 to 10 years (replaced free of charge) |
| Two-Way Voice | Yes, through base station speaker and microphone |
| Waterproof Button | Yes, safe for bath and shower |
| Fall Detection | Available as an add-on (+$10/mo) |
| Monitoring | 24/7/365, U.S.-based monitoring center |
What Is Included
- Base station with built-in cellular connection
- All necessary cords and connections
- Your choice of wearable help button (necklace or wristband)
- Free lockbox for emergency responder access
- Vial of Life medical information form
- Professional in-home installation and training by a local technician
Optional Add-Ons
- Fall detection button (+$10/mo): Automatically alerts our center if it detects a heavy fall, even if you cannot press the button yourself.
- Wall-mounted button: Place a stationary help button in high-risk areas like the bathroom or hallway.
- Additional wrist or neck buttons: For a second person in the same household (one-time fee of $40). No additional monthly monitoring charge.
Pricing: Simple, Transparent, Locked In
| Monthly | $34.95/mo |
| Quarterly | $101.85 ($33.95/mo) |
| Annually | $395.40 ($32.95/mo) |
No long-term contracts. Cancel anytime. Your rate is locked in for life and will never increase. Veteran and Meals on Wheels recipient discounts available. Refer a friend and receive a free month of service.
Why Landlines Are Going Away (and Why It Matters)
Major telecom providers across the Bay Area are phasing out traditional copper-wire phone lines in favor of digital and fiber-optic infrastructure. The FCC has documented this ongoing transition. While digital lines work well for internet and voice calls, they often fail during power outages. Older medical alert systems that rely on a landline may stop working without warning.
The Cellular Home Link avoids this problem entirely. It connects through its own independent cellular signal and includes a 32-hour backup battery. Your protection stays active even when the power goes out.
Why Bay Area Families Choose Vital Link
Vital Link has served the Northern California community since 1981. We are a family-owned company based in Oakland, not a national chain shipping boxes from a warehouse. Every installation is handled by a local technician who stays in your home until you are comfortable and confident with the system.
We work closely with hospitals, discharge planners, and case managers throughout Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, Marin, Napa, Solano, Sonoma, and Santa Cruz counties. If your loved one is transitioning home after a hospital stay, we coordinate directly with their care team to ensure protection is in place before they walk through the door.
All equipment is covered by a lifetime replacement warranty at no extra cost. We also ship replacement batteries for free. If something breaks, we fix it.
Is the Cellular Home Link Right for You?
This cellular medical alert system is the best fit if you:
- No longer have a landline phone or plan to cancel yours
- Spend most of your time at home and want reliable around-the-clock protection
- Want a professional to install and test the system in your home
- Prefer a wearable button you never have to charge (8 to 10 year battery life)
If you also need protection while away from home, consider pairing this system with our Mobile Link GPS device. Or compare all Vital Link products to find the right combination.
Get Started in Three Steps
1. Contact Us
Call or email us or via a referral from your healthcare provider, social worker, or discharge planner.
2. Local Installation
We schedule a convenient time for a Bay Area technician to set up and test the system in your home.
3. 24/7 Protection
Your Cellular Home Link is active, monitored, and backed by a local team that knows the Bay Area.
Protect Your Independence
Ready to secure your home with a cellular medical alert system installed and supported by a local Bay Area team? Call our Oakland office for a free consultation or to schedule an installation.
Serving Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, Marin, Napa, Solano, Sonoma, and Santa Cruz Counties.
Frequently Asked Questions
What happens if I press the button but cannot speak?
Our operators will try to reach you by phone. If they cannot make contact, they immediately dispatch emergency services and begin calling your emergency contacts based on your personalized care plan.
Will the system work during a power outage?
Yes. The Cellular Home Link has a 32-hour backup battery. It also sends a low-battery signal to our monitoring center so we can alert you proactively.
Can two people use the same system?
Yes. A second person in the same household can use the system with an additional wearable button (one-time $40 fee). There is no extra monthly monitoring charge.
Is the help button waterproof?
Yes. The wearable button is fully waterproof and should be worn in the bath or shower, where falls are most common.
What if my button breaks or the battery dies?
All equipment is covered by a lifetime replacement warranty. We replace buttons and ship batteries at no cost to you. The button battery typically lasts 8 to 10 years.
Do I need internet or Wi-Fi?
No. The Cellular Home Link uses its own built-in cellular connection. It does not require internet, Wi-Fi, or a phone line.
